Terms and Conditions of Use

These Terms and Conditions apply whenever you visit creativebooks.shop, place an order, download a product, or use any content supplied by Creative Books.

By continuing to use our website or completing a purchase, you confirm that you accept these Terms. They should be read together with our Privacy Policy and Refund Policy.

1. Ordering from Creative Books

Creative Books sells downloadable products, including eBooks, tutorials, practical guides, and other educational materials.

When you submit an order, you are offering to purchase the selected product under these Terms. A contract is formed when we accept the order and provide confirmation or access to the purchased content.

You are responsible for ensuring that the email address and other information entered during checkout are accurate.

2. Digital Delivery and Access

Our products are supplied electronically. Delivery may take place through a download link, customer account, email, members’ area, or another digital-access method described on the relevant product page.

You are responsible for maintaining:

• A compatible device;
• A stable internet connection;
• Software capable of opening the supplied file format;
• Access to the email account used for the order.

Temporary interruptions may occasionally occur because of maintenance, technical faults, security updates, or circumstances outside our reasonable control. Where appropriate, we will take reasonable steps to restore access.

3. Licence Granted to Customers

Unless a product page clearly states otherwise, purchasing a Creative Books product gives you a limited, personal, non-exclusive, and non-transferable licence to use that product for your own non-commercial purposes.

You must not, without prior written permission:

• Resell or redistribute the files;
• Share download links or customer-account access;
• Upload the materials to public or private sharing platforms;
• Copy or reproduce substantial portions for distribution;
• Modify and publish the content as your own;
• Sublicense or commercially exploit the materials.

The purchase gives you permission to use the content; it does not transfer ownership of the intellectual-property rights.

4. Ownership and Intellectual Property

The website and its content—including branding, text, graphics, layouts, product files, illustrations, and downloadable materials—belong to Creative Books or to the relevant rights holders who have authorised their use.

They are protected by applicable copyright, trademark, and intellectual-property laws.

Nothing in these Terms grants permission to use Creative Books branding or proprietary content beyond the personal licence expressly described above.

5. Product Information

We aim to present product descriptions, formats, prices, and access details accurately.

Minor differences in colour, layout, or appearance may occur because of device settings, screen displays, software, or later formatting improvements. Any material change to the substance of a purchased product will be handled consistently with applicable consumer rights.

Before purchasing, please review the product description and confirm that the format and subject matter are suitable for your needs.

6. Educational Purpose and Individual Results

Our materials are provided as educational and informational resources. They are not a substitute for legal, financial, medical, tax, or other regulated professional advice.

Learning outcomes depend on factors such as the customer’s effort, experience, circumstances, and application of the material. Creative Books therefore does not promise a particular result, level of skill, income, achievement, or outcome.

7. Digital Content Standards and Consumer Rights

Nothing in these Terms removes rights that cannot lawfully be excluded.

Under the Consumer Rights Act 2015, paid digital content supplied to UK consumers must meet statutory standards, including satisfactory quality, fitness for a disclosed purpose, and conformity with its description. Where qualifying digital content does not comply, remedies may include repair or replacement and, in some circumstances, a price reduction or refund.

Our separate Refund Policy explains the additional 30-day commercial guarantee offered by Creative Books. That voluntary guarantee does not replace statutory rights.

8. Cancellations and Immediate Downloads

Different cancellation rules can apply to downloadable digital content.

Where access or downloading begins during an otherwise applicable cancellation period, the customer may be asked to expressly consent to immediate supply and acknowledge the effect on the cancellation right. The checkout and order-confirmation process should reflect this where required.

This does not affect rights relating to faulty, misdescribed, or non-conforming digital content.

9. Acceptable Use of the Website

You must not use creativebooks.shop in a way that:

• Breaks applicable law;
• Interferes with the website’s operation or security;
• Attempts to obtain unauthorised access to accounts or systems;
• Introduces malware or harmful code;
• Uses automated tools to copy or extract protected content;
• Enables fraud, infringement, or misuse of our products.

We may take proportionate action to protect the website, our content, and other customers where misuse is reasonably suspected.

10. Third-Party Services

Our store may depend on third-party providers for hosting, payments, digital delivery, analytics, customer accounts, or other technical functions.

Those services may be governed by their own terms and privacy notices. Creative Books is not responsible for third-party websites that we do not own or control, although this does not limit any responsibility that the law places on us for supplying your order.

11. Fair Allocation of Responsibility

We do not exclude or limit liability where doing so would be unlawful.

In particular, these Terms do not exclude responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or statutory obligations that cannot legally be restricted.

Any other limitation will apply only to the extent permitted by law and must be interpreted fairly. UK consumer terms must be transparent and fair; unfair wording is not binding on consumers.

Creative Books is not responsible for losses caused solely by circumstances outside our reasonable control or by a customer’s misuse of the products, provided this does not remove a mandatory legal remedy.

12. Suspension or Changes to Services

We may update the website, replace technical systems, correct content, or discontinue a product where reasonably necessary.

Where a change materially affects access to a product already purchased, we will consider the customer’s contractual and statutory rights before taking action.

We will not rely on this clause to remove an existing consumer right or unfairly deprive a customer of paid-for content.

13. Changes to These Terms

We may revise these Terms to reflect legal, security, operational, or service changes.

The updated version will be published on this page with a revised effective date. Changes will apply prospectively and will not unfairly rewrite the essential terms of an order that has already been accepted.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Customers may retain any mandatory protections and rights to bring proceedings available under the laws applicable to their place of residence. Nothing in this section is intended to prevent a consumer from using a court or dispute process that applicable law makes available to them.

15. Contact Details

Questions about these Terms may be sent to:

Store: Creative Books
Website: creativebooks.shop
Email: customer@creativebooks.shop